Full Service Graphic & Digital Design Agency

Tel: 01306 868250

Contact us »

Privacy Policy

At The Creative Team we are committed to protecting your privacy. We will only use the personal information we collect about you lawfully, and in accordance with the Data Protection Act 1998 and the EU General Data Protection Regulation (GDPR).

We may update this Privacy Policy from time to time to ensure we provide you with accurate information.

What data do we collect?

We will collect personal information that can be used to identify you when you contact us, make enquiries or request a quotation. This personal information may comprise the following:

We do not take card payments, only accepting payment via BACS, so will not take or store any personal financial information.

Why do we collect this data?

We collect information from you to help us better understand your needs and provide the best possible service for you.

We only collect personal information to enable us to carry out our legitimate interests, to enable us to fulfill our obligations and to comply with legal requirements. Our legitimate interests are:

How do we use that data?

We may use your information in various ways, including the following:

We will not sell or pass on your personal information for other organisations to use for their own purposes, and will only share your information when we are legally obliged to at the request of a government or law enforcement authority.

The information we hold will be accurate and up to date. You can check the information that we hold about you, ask for it to be deleted altogether from our systems, or updated if it is incorrect by calling us on 01306 868250, or by emailing us at us@thecreativeteam.co.uk.

How secure is your data?

We take the security of our clients' and suppliers' personal data very seriously and take appropriate steps to ensure your data is securely stored. Only authorised personnel are able to access your personal information and all personal information is transferred using secure processes. We only hold your personal information for as long as is necessary for us to fulfill our relationship with you. Any personal information which we take will be held securely within our company.

In the unlikely event of a security breach, you would be notified, and in accordance with the GDPR, it may also be necessary to notify the Information Commissioner's Office (ICO).